Reporting to the Administration Manager, you will have a proven background in third party pension administration and the management of staff performance. Main duties will be daily monitoring of workloads / work allocation / prioritisation and incoming post, responsibility for service levels/meeting deadlines, identify any issues as they arise and make recommendations for any required changes.
You will be responsible for the implementation, delivery and coordination of all services with the appropriate departments to ensure services are delivered to the client in an agreed and timely manner, pro-active in determining any other needs or concerns of the client and department and act on them accordingly.
Other key responsibilities will be, dealing with enquiries from the client contact, consultants and Trustees, have a thorough understanding and application of DC scheme benefit structures, Trust Deed and Rules, HMRC and Disclosure requirements.
To be considered for this role you will have good experience in a TPA environment, with a strong background in DC Pensions Administration, ability to make tough decisions, prioritise work and deputise effectively for the Administration Manager and to effectively manage relationships with the client contacts, Trustees and internal consultants. In return you will receive a competitive salary and great benefits package. Flexible working arrangements will be considered for this role.